Support Care & Maintenance

Caring for Your New Product

Hanging your new product

Hanging a hammock from two trees just sounds so darn romantic, but actually doing so can often prove tricky - not every yard has two sturdy trees the right distance apart. The space between trees needs to equal the total length of your hammock, plus 1 foot. So for a 13-foot hammock, the trees would need to be at least 14 feet apart, and so on.

Another option is to hang your hammock between a tree and a single post, or between two posts. In either case, the same spacing rules apply as when hanging a hammock between two trees.

For posts, be sure you use treated wood or some other material that will resist rotting. Posts should be 6 inches by 6 inches in diameter, set 2-3 feet or deeper into the ground. If you know your hammock will be getting a lot of use, it's not a bad idea to add quick-dry cement to the bottom half of the hole around your post. Follow package directions for mixing the cement.

If your trees or posts are correctly spaced, then the hooks for hanging your hammock should be screwed in about 4½ feet up from the ground. To install the hooks, begin by creating starter holes using either a drill or a nail that's 3/16 of an inch or smaller. Once you've gotten a hook started in your post or tree, slide a durable screwdriver through the hook's eye to give yourself more leverage for tightening. Hooks need to be screwed in all the way up to the eye.

When installed correctly, our hammocks will support up to 450 pounds.

Overall Care

A shady spot is best for hanging your hammock. The less direct sunlight, the longer the life of both the rope and the varnish - not to mention the less sunburn you'll experience when you nod off in your hammock at midday! During winter months and other lengthy stretches when you're not using the hammock, store it in a dry place away from where mice or bugs can get to it. Periodically check the metal chains and hammock hooks for wear and possible rust. The hanging hardware bears the brunt of the stress put on a hammock, so replace any parts that no longer seem sturdy.

Caring for the Rope

It's surprisingly easy! Wash the rope using warm, soapy water and a soft-bristled scrub brush; a mild liquid detergent will do the trick nicely. Spread the hammock on a deck or concrete surface and soak it thoroughly with a garden hose, then pour on some soapy water and scrub away! Be sure to rinse everything thoroughly before allowing the hammock to dry. If the rope is cotton, it may shrink a little in drying, but will stretch back out with use.

Caring for the Wood

Over time the finish will start to dull and wear off from normal outdoor weathering. To ensure maximum life from your hammock, refinish the wood once you notice this happening. Taking the hammock apart is not recommended; leave everything tied together and just work carefully around the rope.

Cleaning, Maintenance and Repairs;

White Polyester Rope and DuraCord Rope Hammocks

We take genuine pride in the craftsmanship that goes into our hammocks and other products. If a defect occurs in the first year due to manufacturing defect, we will gladly replace the hammock, swing, pillow or stand at no expense to you. However, should the rope, fabric or steel be damaged due to, for instance, an overly frisky dog insisting on getting into the hammock with you or some manic squirrel deciding to polish its teeth by gnawing through your spreader bars, then we offer reasonably priced repair parts by calling us toll-free at (877) 401-9017.

Under normal use, your Pawleys Island Hammock should last you for years - and hopefully the memories it will create will last you a lifetime! We hope you enjoy your new hammock to the fullest, with our sincere thanks for trusting us to help meet your relaxation needs.

Place your hammock in a kiddie wading pool or bathtub, soaking the rope thoroughly. Try to keep the wooden spreader bars and galvanized O-rings out of the water as much as possible; you may even want to use a plastic bucket or other container to prop up these parts. Add some OxiClean to the water, though a mild liquid detergent such as Wisk will also work; whichever you choose, follow the instructions on the cleaner container for amounts. Let the rope soak in the soapy solution for about an hour. To begin cleaning, take a handful of rope in each hand and rub the pieces together; use a soft-bristled scrub brush to work on any stains. Once you've cleaned all of the rope in this way, rinse the whole hammock using a garden hose. Finally, let the hammock air-dry on a flat surface so that the rope doesn't stretch while drying.

Wood and Wooden Furniture

Over time the finish will weather and start to wear off, and that's something to watch for, since protecting the wood's finish will lengthen the life of your hammock, chair or swing. We don't recommend taking our hammocks apart; instead, leave everything tied together and just work carefully around the rope. With our chairs and swings, you'll need to remove the rope before refinishing, careful to keep the rope body from coming apart on you. As a precaution, slide a separate piece of rope through the end loop, as you see in the illustration below, and tie each end of the rope together. Do this on both sides.

With the rope removed, you can now safely remove all nuts and bolts from the wood, using a 7/16 ratchet and key. Some screws are going to be hidden by wooden plugs, which you'll need to remove first. Use either pliers or a small flathead screwdriver for that; if any wooden plugs become damaged while being removed, don't worry. Nags Head Hammocks has replacement parts for sale.

Once all hardware is removed and safely stored, sand the wood using 120-grit sandpaper. Note that some of the grey color close to the bolts will not come off. To refinish the wood, you can use any shade of polyurethane marine-grade varnish; we originally used high gloss, available at any hardware store. We applied 3 coats of varnish, but 2 coats should be sufficient. In between coats, lightly re-sand the wood pieces with 220-grit sand paper after the wood has air-dried for 24 hours. Refinishing is the perfect time to also replace the nuts, bolts, washers and screws, all readily available at your local hardware store.

Cypress Wood Stands

Follow the same instructions as for our other wood furniture, except that we recommend using boiled linseed oil instead of marine varnish to finish your freshly sanded wood. Though marine varnish will do the trick, linseed oil is particularly nourishing to cypress wood, and offers superior protection.

Metal Stands

Metal stand may begin to rust after years of use, made worse by scratches to the finish and foreign particles sticking to the stand. Since our metal swing and hammock stands are powder-coated, there's no specific touch-up paint available. For small blemishes, you should be able to match the stand's color pretty closely to a rust-resistant metallic paint at your local hardware store. To completely refinish the stand, lightly sand the metal poles, repainting with your choice of rust-resistant outdoor spray paint.

Pillows, Swing Cushions and Hammock Pads

Don't put any of these in your washer or dryer; hand-wash only, letting them air-dry on a flat surface. Wash pillows with warm water, mild soap and a soft brush. With furniture pillows, remove the pad inside before cleaning; for hammock pillows, the pad should stay inside. You can use a garden hose and mild soap to clean the cushioned fabric we use for our swings and hammock pads.

Original History

Our Original History

How many great inventions have come about just because somebody couldn't get a good night's sleep? That's the story behind 19th-century riverboat captain Joshua John "Cap'n Josh" Ward and our Original Pawleys Island Rope Hammock.

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Our Craftsmanship

Our Craftsmanship

That pretty little metal tag that says it's an Original Pawleys Island does not go on until certain high standards of quality have first gone in, from our selection of exceptional materials to the artistry of their assembly.

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Our Workshop

Our Workshop

Whether it's your first time seeing a master hammock weaver at work, or your hundredth, the fluid rhythm of hands and rope is positively hypnotic.

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